tk000 Terms and Conditions

tk000 is an online gaming and entertainment platform operated for users in Bangladesh. We provide various entertainment services including cricket betting, slot games, live casino, lottery and vouchers. Our goal is to ensure a safe, transparent and responsible gaming environment.

In these Terms, "we", "our" or "tk000" refers to the organisation operating the platform. "You", "user" or "member" refers to any person registered on the platform.

1. General Rules

By using the tk000 platform, you acknowledge that you have fully read, understood and agreed to comply with these Terms. These Terms constitute a legally binding agreement.

1.1 Applicability of Terms

These Terms apply to all services, games, promotions and features of the tk000 platform. Additional specific terms may apply to individual games or promotions, and these will apply alongside the general Terms.

1.2 Language and Interpretation

These Terms have been drafted in Bengali. In the event of any ambiguity or dispute, tk000's interpretation will be considered final. If any part of the Terms is declared legally unenforceable, the remaining parts will remain fully in effect.

1.3 Law and Jurisdiction

These Terms and your relationship with tk000 will be governed in accordance with applicable international online gaming regulations. Any disputes will first be addressed through negotiation.

2. Account Registration and Management

Creating an account on tk000 is completely free. However, you must provide accurate and complete information at the time of registration.

2.1 Information Required at Registration

• Your full correct name (as per your national identity card)
• An active and valid mobile number or email address
• Date of birth (for age verification)
• A strong and unique password

2.2 One Person, One Account

2.3 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Any unauthorised use of the account must be reported to our support team immediately. You are responsible for all activity on your account.

2.4 Updating Information

If any of your personal details change (such as a change of mobile number or address), you must notify our support team without delay. Providing false or incomplete information may result in the account being suspended or closed.

3. Eligibility and Age Requirement

3.1 Age Verification

Users must be at least 21 years of age to create and use an account on the tk000 platform. We may request an identity document or other proof for age verification at any time. Accounts of underage individuals will be closed immediately and all deposited funds may be forfeited.

3.2 Geographic Eligibility

This platform is operated primarily for users in Bangladesh. Users from countries where online gaming is completely prohibited are not eligible to use this platform. It is the user's own responsibility to confirm that online gaming is legal in their country or region.

3.3 Restrictions

The following individuals may not operate an account on the tk000 platform:

• Those who are voluntarily or compulsorily excluded from gaming by government order or court directive
• tk000 employees, directors or their close relatives
• Those who have previously been permanently banned from tk000 due to a policy violation

4. Deposits and Withdrawals

4.1 Deposit Rules

The following payment methods are accepted for depositing funds on tk000:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

4.2 Withdrawal Rules

Withdrawal requests are generally processed within 1 hour. It is recommended to use the same payment method for withdrawal as was used for the deposit. Identity verification may be required before withdrawal for security reasons.

4.3 Financial Security

All financial transactions are secured by SSL encryption. tk000 will never ask for your bank or mobile banking PIN or password. Our team will never ask for your password or OTP over the phone or by email.

4.4 Currency

All transactions on the tk000 platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

5. Bonuses and Promotions

5.1 Welcome Bonus

5.2 Wagering Requirements

The applicable wagering requirement must be met before bonus funds can be withdrawn. Both the bonus and deposit funds are used together when placing bets to fulfil the wagering requirement. Restrictions on using the bonus in certain games may apply.

5.3 Bonus Abuse

If evidence of abuse or manipulation of the bonus system is found, tk000 reserves the right to cancel any bonus and suspend the account at any time. Creating multiple accounts to claim bonuses, mirror betting and other forms of fraud are strictly prohibited.

5.4 Other Promotions

From time to time, tk000 runs various seasonal offers, reload bonuses and special tournaments. Each promotion has its own terms and validity period. Visit the relevant promotion page for details.

6. Gaming Rules

6.1 Fair Play

All games on the tk000 platform are operated on the principle of fairness. We ensure that game outcomes are not predetermined in any way and that all members have equal opportunity.

6.2 Technical Issues

tk000 is not responsible for internet disruption or any other technical issues during gameplay. However, if a game result is voided due to a server error, the stake for that bet will be refunded.

6.3 Betting Limits

Minimum and maximum bet amounts are set for each game or event. These limits may vary by user or game. VIP members may benefit from higher betting limits.

6.4 Cricket and Sports Betting

For cricket and other sports betting, bets placed before a match begins are generally valid. However, if a match is cancelled, postponed or incomplete, tk000 will make a decision in accordance with its own policy.

7. Prohibited Activities

The following activities are strictly prohibited on the tk000 platform:

• Creating multiple accounts or using another person's account
• Abuse of the bonus system (bonus arbitrage, mirror betting, etc.)
• Playing games using automated bots, software or scripts
• Hacking, cyber attacks or any other technical fraud
• Money laundering or transacting with illegally obtained funds
• Intimidating, harassing or deceiving other members
• Creating an account using a false identity or false information
• Exploiting any security vulnerability or flaw in the platform

8. Account Suspension and Closure

8.1 Our Rights

tk000 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms
• Suspicion of fraud or manipulation
• Suspicion of money laundering
• In the event of the account holder's death
• Due to legal obligations

8.2 Account Closure at User's Request

You may contact our support team at any time to request closure of your account. Any pending withdrawals will be completed before the account is closed, however any bonus funds will be cancelled.

8.3 Appeals Process

To appeal against an account suspension or closure, email [email protected]. We will review your appeal within 7 business days.

9. Privacy and Data Protection

tk000 gives the highest importance to the security of your personal information. Our detailed policy on data collection, use and protection can be found on our Privacy Policy page.

9.1 Data Collection

We collect only the information that is necessary to provide our services. This includes name, contact details, payment-related information and records of gaming activity.

9.2 Disclosure to Third Parties

We never sell or rent your personal information. However, information may need to be disclosed due to legal obligations or at the request of authorities. Limited information may be shared with trusted third parties for payment processing purposes.

9.3 Cookies

tk000 uses cookies to improve the user experience on the website. By using the platform, you are consenting to the use of cookies.

10. Limitation of Liability

10.1 Liability for Damages

tk000 is not liable in the following cases:

• Loss due to internet disconnection
• Information leak due to the user's own carelessness
• Technical failure by a third party
• Financial loss resulting from the user's gaming activity
• If the service is unavailable due to unavoidable circumstances (natural disasters, cyberattacks, etc.)

10.2 Service Guarantee

tk000 strives to ensure uninterrupted service 24/7, however temporary disruptions may occur due to maintenance or unforeseen reasons. tk000 is not obligated to provide compensation for such disruptions.

11. Responsible Gaming

tk000 places the highest priority on responsible gaming. Gaming is for entertainment — not as a source of livelihood.

11.1 Self-Control Tools

We provide the following features for members:

• Setting deposit limits
• Temporary or permanent self-exclusion
• Account break for a specified period
• Facility to review gaming activity

11.2 Support

If you notice signs of problematic gaming, please contact our support team. Visit our Responsible Gaming page to learn more.

12. Changes to Terms

tk000 reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, we will publish a notice on the platform and registered members will be informed by email.

Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. Therefore, it is advised to visit this page regularly.

13. Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: Support available 24/7 in Bengali
• Email: [email protected]

We generally reply to emails within 24 hours. For urgent matters, please use live chat.